Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Compassionate Cleveland website: CompassionateCleveland.com
In order to ensure the highest possible security through compliance with HIPAA and HITECH laws, CompassionateCleveland.com collects and stores NO private health information (PHI).
Our appointment page https://compassionatecleveland.com/home/appointment-form/ utilizes an embedded, secured web portal which also is HIPAA and HITECH compliant, with BAA agreements between our scheduling software provider and Compassionate Cleveland.
Any public blog comments utilizing CompassionateCleveland.com’s blog comment system are recorded and may be potentially displayed on the blog, consistent with typical public blogs. Names and e-mails may be part of that information. If you are not comfortable with publicly commenting, we recommend e-mailing us directly on our secured HIPAA-compliant e-mail server.
If your blog comment contains specific private health information that could identify you, Compassionate Cleveland staff will not display the comment to protect your identity. Thus, all comments are approved on a case-by-case basis to avoid over-disclosure of PHI.
The physicians of Compassionate Cleveland have a duty to protect the health and wellbeing of patients and staff alike. If unsafe, violent, threatening, menacing, aggressive or assaultive comments are directed towards CompassionateCleveland.com patients or staff, Compassionate Cleveland does have the ability, through its web hosting provider and with the help of law enforcement, to identify public comments via IP address. Compassionate Cleveland will never publish inappropriate comments. Threats towards patients or staff will be forwarded to law enforcement for further investigation.
We never use or share the personally identifiable Information provided to us online in ways unrelated to the ones described above.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure any information we collect online.
If you wish to remove your previously submitted public comment, or feel that your comment was inappropriately utilized, please contact us directly so that we may remove it.
Should you have questions or concerns about this Privacy Policy, please call us or send us an email.